Click on the questions below to receive the most common answers to your questions. If you need any additional information, please don’t hesitate to call us.

Question: How long does an average repair take?

Answer: Most dent and ding removals are completed within 30 minutes to one hour. Most hail damaged vehicles can be repaired within 48 to 72 hours.

Question: What advantages does PDR have over traditional body repair methods?

Answer: The number one reason our customers choose PDR over conventional body repair is it retains the vehicles original paint finish, thus; the value of the automobile does not decrease due to damage and repair. Other advantages of PDR are: its quick (typically 1-2 days for hail repair, 1-2 hours for minor door dings), lessens car rental costs, more environmentally friendly, more affordable by 60-80% on average, and is more convenient.

Question: Will PDR damage the paint?

Answer: A skilled technician can effectively remove door dings and hail damage without affecting the paints original finish. Problems only occur when and inexperienced technician attempts to remove a dent that is too large or too sharp. AcuDENT is very knowledgable about these instances and always do their best in protecting the integrity of your car.

Question: What severity of damage can be repaired?

Answer: Master technicians can repair up to softball sized hail damage effectively. However, the amount of those dents determines cost effectiveness between repair and replacement of panels. Vehicles with hundreds of dime to quarter sized dents can be repaired by PDR at or below the typical body shop type repair costs without compromising the original factory finish. AcuDENT will estimate your car, allowing them to see if the damages are repairable for a fair price.

Question: Is it the tools or the technician that make pdr successful?

Answer: It is both, specially designed tools allow a technician to gain access to the dent which is a large part of the process, but the proficiency of the technician accounts for much of the success. It takes an average of two years of intensive training before a “PDR” trainee can repair a lightly hail damaged vehicle and 4-8 years before he can repair a severly hail damaged vehicle masterfully.

Question: Will the dents come back?

Answer: No. Acudent has issued a lifetime written guarantee on thousands of cars in our history as a company and have never encountered reappearing dents.

Question: What are the disadvantages to this repair?

Answer: The main possible disadvantage is the occasional access hole that has to be placed in a doorjamb or other area to gain access to a dent. Unfortunately, some PDR companies, in order to decrease repair times and increase profits, have abused this approach or they simply do not have the necessary skills or experience to access areas other ways. AcuDENT technicians will educate and receive permission if anything out of the typical push and pulls are needed to be completed.

Question: Can all panels of a vehicle be accessed and repaired?

Answer: With vehicular models modified yearly, this question cannot be honestly answerted with a simple “yes” . However, as a rule, only one out of every 1000 dents can not be removed using the PDR technique.

Question: What if a car gets hail damage again after it has been repaired with PDR? Can it be fixed again?

Answer: Yes. Acudent has repaired many vehicles that have been hailed on and repaired various times with no difficulties.

Question: Can moldings and cowlings be repaired with PDR?

Answer: This technique has been tried on moldings with less than adequate results . If damaged, moldings should be replaced. Cowlings such as on a F150 truck, near the windshield have been repaired successfully a majority of the time. However, a cowling/trim attached to the hood of a Lincoln towncar, for example, needs to be replaced the majority of the time.

Will AcuDENT drive to me?

Unless a very specific case, AcuDENT does not come to you. This is because repairs done outside of a controlled environment will result in a less than satisfactory repair. AcuDENT strives for flawless dent repairs, without the proper lighting and workspace this can be hard to accomplished. Mobile repairs can be an okay fix, but will, more often than not, not be to the AcuDENT standard.